Service

Custom AI Solutions for Businesses

We build fit-for-purpose AI for real workflows. That means choosing the right approach (GenAI, ML, rules, or hybrid), integrating it into your systems, and making sure it’s safe, observable, and maintainable.

What’s included
  • AI discovery and use-case selection
  • GenAI assistants and automations
  • Data + integration engineering
  • LLMOps/MLOps and governance

Discovery (fast, structured)

Start with the problem: map workflows, quantify impact, and select one or two high-value use-cases.

  • Use-case identification and prioritisation (value vs feasibility)
  • Data and integration assessment
  • Risk review: privacy, security, compliance, and model limitations
  • Success metrics and acceptance criteria

Build & integrate

Develop an AI solution that fits your stack - with clear boundaries, controls, and an audit trail.

  • GenAI assistants (internal helpdesk, knowledge search, drafting)
  • Automation (document intake, summarisation, routing, approvals)
  • API and workflow integration (CRM, ticketing, SharePoint, email)
  • Evaluation strategy (quality, accuracy, latency, cost)

Production readiness

Ship safely: monitoring, access controls, and operational guardrails.

  • Access control and secret management
  • Logging, monitoring, and incident response readiness
  • Cost controls and usage dashboards
  • Content safety and data-handling guardrails

Governance & responsible AI

Make AI trustworthy and supportable at scale.

  • Model selection guidance and change management
  • Data privacy and retention considerations
  • Human-in-the-loop controls where needed
  • Documentation and handover for your team
Ready to talk?
Tell us what you’re trying to achieve and we’ll suggest the best next step.
Contact Harpy Cloud Solutions